Refund policy

All items in The Wild Fae shop are curated and customized per order, making each piece uniquely yours. Because of this, all sales are final — we do not accept returns, exchanges, or cancellations once an order has been placed.

Please review your order carefully before completing your purchase. If you have any questions about a product before ordering, we encourage you to reach out to us — we're happy to help you find the perfect piece.

Damaged or Incorrect Items If your order arrives damaged or you receive the wrong item, please contact us within 7 days of delivery with photos and your order number. We will make it right.

Questions? Reach out to us at shopteam@thewildfae.com and we'll get back to you as soon as possible.